Terms & Conditions

CustomerMilega.com is a discovery and connection platform that brings customers and businesses together.

Customers may use the platform to search for businesses, products and services, view available business information, contact businesses through available communication options such as call or message, and share reviews or ratings based on their genuine experience.

Businesses may use the platform to create business profiles, present their products and services, provide business information and connect with potential customers.

CustomerMilega.com may provide additional features, tools and services from time to time.

By creating an account, clicking an acceptance checkbox, accessing the platform or continuing to use CustomerMilega.com, you agree to be legally bound by these Terms and any policies referred to in them.

These Terms should be read together with our Privacy Policy, Cookie Policy, Community/Content Guidelines and any other terms applicable to specific services or features.

If you do not agree to any part of these Terms, you must discontinue use of the platform.

You must provide accurate and truthful information while creating an account.

You must have the legal capacity to enter into a binding agreement under applicable law.

If you are using CustomerMilega.com on behalf of a business, organisation or another person, you confirm that you have the authority to do so.

We may restrict or terminate accounts where we reasonably believe that the information provided is false, misleading, fraudulent or used for unauthorised purposes.

Certain features may require registration.

When creating an account, you may be required to provide information such as your name, mobile number, email address or other information necessary for providing the service.

You agree to:

• provide accurate and current information;
• keep your account information updated;
• not create an account using another person's identity;
• not create multiple accounts for fraudulent or abusive purposes;
• protect your login credentials and account access; and
• immediately inform us if you suspect unauthorised use of your account.

You are responsible for activity carried out through your account, subject to applicable law.

Customer registration on CustomerMilega.com may be offered free of charge.

Free registration does not mean that every product, service or transaction available through the platform will be free.

Any price, payment, booking fee, product price, service charge or other commercial amount relating to a transaction will be determined by the relevant business or service provider unless CustomerMilega.com expressly states otherwise.

CustomerMilega.com allows users to search for and discover businesses, products and services based on information available on the platform.

Search results, rankings, recommendations, categories and visibility may depend on various factors, including information provided by businesses, relevance, availability, platform features and other operational or technical factors.

The appearance of a business in search results does not by itself constitute an endorsement, certification or guarantee by CustomerMilega.com.

Business profiles, product information, service descriptions, prices, photographs, contact details, offers, claims and other information may be provided or maintained by businesses or other third parties.

Businesses are responsible for ensuring that the information they provide is accurate, lawful, current and not misleading.

CustomerMilega.com may review, moderate, edit, restrict, remove or refuse content or listings where permitted by law and our policies.

We may also request additional information or verification from businesses where reasonably necessary.

Where CustomerMilega.com provides a verification or similar badge, label or status, such verification will have only the meaning specifically stated by CustomerMilega.com.

Verification does not automatically mean that CustomerMilega.com guarantees the quality, safety, legality, financial standing, product quality, service quality or business performance of the verified business.

Users should make their own informed decisions before entering into transactions.

Customers may contact businesses through available communication options, which may include Call, Message or other communication methods made available on the platform.

When a customer contacts a business, the customer understands that the communication may take place directly between the customer and the business.

CustomerMilega.com does not control the content, promises, representations or commitments made by a business during direct communication with a customer.

Users must not use communication features for spam, harassment, threats, fraud, solicitation unrelated to the stated purpose or any unlawful activity.

CustomerMilega.com primarily facilitates discovery and connection between customers and businesses.

Unless expressly stated otherwise, CustomerMilega.com is not the seller, manufacturer, service provider, agent or contracting party in a transaction between a customer and a listed business.

Any transaction between a customer and a business may involve matters such as:

• product or service selection;
• price;
• payment;
• booking;
• delivery;
• installation;
• warranty;
• cancellation;
• replacement;
• refund;
• return;
• quality; and
• after-sales service.

These matters are primarily between the customer and the relevant business, subject to applicable law.

Customers should review the relevant business's terms and conditions before completing a transaction.

CustomerMilega.com provides opportunities for discovery and connection.

However, we do not guarantee that:

• every business will respond to a customer;
• a business will accept a customer's request;
• a particular product or service will be available;
• a particular price will be offered;
• a customer will receive a specific result;
• a business will provide satisfactory service;
• a transaction will be completed; or
• a customer will receive any particular commercial benefit.

CustomerMilega.com may allow customers to provide ratings, reviews, comments, photographs or other feedback about businesses, products or services.

Reviews should be based on the user's genuine experience.

Users must not:

• submit fake or fabricated reviews;
• submit reviews in exchange for undisclosed payment or benefits;
• impersonate another person;
• deliberately publish false information;
• manipulate ratings;
• post reviews intended solely to harm a competitor;
• threaten a business with a negative review;
• post discriminatory, abusive, obscene or unlawful content; or
• publish another person's private or confidential information.

CustomerMilega.com may moderate, restrict, remove or refuse reviews and other content where permitted by law and applicable platform policies.

Users may be permitted to submit content including reviews, ratings, photographs, comments, feedback and other materials.

You represent that:

• you have the necessary rights or permission to submit the content;
• the content does not violate any law or third-party rights;
• the content is not fraudulent or misleading; and
• the content does not contain unauthorised confidential or personal information.

By submitting content, you grant CustomerMilega.com a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, display, publish, distribute and use that content for operating, improving and promoting the platform, subject to applicable law and our Privacy Policy.

You must not use CustomerMilega.com to:

• commit or facilitate fraud;
• impersonate another person or business;
• create fake accounts;
• provide false or misleading information;
• manipulate ratings or reviews;
• harass or threaten other users;
• send spam or unsolicited communications;
• upload malicious software or harmful code;
• attempt unauthorised access to accounts or systems;
• interfere with the operation or security of the platform;
• scrape, copy or systematically collect platform data without permission;
• misuse contact information obtained through the platform;
• promote illegal goods or services;
• infringe intellectual property rights;
• publish unlawful, defamatory, obscene or harmful material; or
• engage in any activity that violates applicable law.

We may take appropriate action, including content removal, restriction, suspension or termination of an account, where permitted by law.

Your use of CustomerMilega.com may involve the collection and processing of personal data.

Our Privacy Policy explains what information we collect, why we collect it, how it may be used, the applicable rights and choices available to users, and other relevant data practices.

You should read the Privacy Policy before registering for or using CustomerMilega.com.

Where consent is required under applicable law, we will seek consent through an appropriate mechanism.

You may also have rights and choices relating to your personal data as provided under applicable law.

CustomerMilega.com may send communications necessary for account management and platform operation, including:

• OTPs;
• account-related notifications;
• security alerts;
• service updates;
• important changes to the platform; and
• responses to support requests.

Where applicable, promotional communications will be handled in accordance with applicable law and the choices available to the user.

Users may be provided with appropriate options to manage promotional communications.

CustomerMilega.com may contain links, integrations or references to third-party services, websites, applications, communication platforms, payment providers, maps or other external services.

Third-party services may operate under their own terms and privacy policies.

CustomerMilega.com does not control and is not responsible for the independent operation, policies, availability, security or content of third-party services.

Users should review the relevant third party's terms before using such services.

Unless expressly stated otherwise, CustomerMilega.com does not automatically process or control payments made directly between customers and businesses.

Where CustomerMilega.com provides a payment facility or integrates a payment service in the future, additional payment terms may apply.

Users must not use the platform to facilitate unlawful financial transactions.

We aim to keep CustomerMilega.com available and functional; however, we do not guarantee that the platform will always be:

• available without interruption;
• error-free;
• completely secure;
• free from technical defects; or
• compatible with every device or software environment.

The platform may occasionally be unavailable due to maintenance, upgrades, technical issues, network failures, security incidents, third-party failures or circumstances beyond our reasonable control.

Unless otherwise stated, CustomerMilega.com and its related materials, including its name, logo, branding, design, software, interface, graphics, text, databases, features and original content, are owned by or licensed to CustomerMilega.com and are protected by applicable intellectual property laws.

You may use the platform only for its intended lawful purpose.

You may not copy, reproduce, modify, distribute, sell, reverse engineer, exploit or commercially reuse CustomerMilega.com materials without appropriate permission, except where permitted by law.

We make reasonable efforts to maintain useful and accurate platform information.

However, information may change, become outdated or contain errors, particularly where information is supplied by businesses or third parties.

Users should independently verify important information before making a purchase, payment, booking, investment, appointment or other significant decision.

Listing, displaying, ranking, featuring or allowing a business to create a profile on CustomerMilega.com does not automatically mean that CustomerMilega.com endorses, certifies or guarantees that business, its products or its services.

Any paid promotion, sponsored placement or commercial relationship, where applicable, will be subject to applicable disclosure requirements and platform policies.

Users should exercise reasonable caution when communicating or transacting with businesses or other users.

For significant transactions, users should independently verify relevant information such as identity, address, price, documents, licences, warranties, payment details and applicable terms.

Users should not share sensitive personal information, passwords, OTPs, banking credentials or other confidential information unnecessarily.

CustomerMilega.com will never require users to disclose their passwords or OTPs through an unauthorised communication.

If you have a complaint relating to CustomerMilega.com, you may contact us using the contact details provided below.

Grievance / Customer Support Contact

• Devidas Group Of Company
• Phone: +918830406014
• Location: Pune, Maharashtra, 410501, India

Complaints will be handled in accordance with applicable law and our internal grievance process.

For disputes specifically relating to a product or service purchased directly from a business, customers may also need to contact the relevant business or seller.

CustomerMilega.com may suspend, restrict or terminate an account where reasonably necessary, including where:

• these Terms are violated;
• fraudulent or unlawful activity is suspected;
• false information is provided;
• the platform is abused;
• another user's rights or safety are threatened;
• the platform's security is compromised; or
• required by law or a lawful authority.

Where appropriate and legally permitted, we may provide notice or an opportunity to address the issue.

Termination or suspension does not automatically remove obligations that by their nature should continue after termination.

To the maximum extent permitted by applicable law, CustomerMilega.com is provided on an “as available” and “as is” basis.

We do not make an absolute guarantee regarding the accuracy, completeness, reliability, availability or suitability of every business listing, product description, service description, review or third-party information available through the platform.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, CustomerMilega.com and its owners, employees, affiliates, contractors and service providers will not be responsible for losses arising solely from:

• independent actions or omissions of third-party businesses;
• transactions directly entered into between customers and businesses;
• inaccurate information supplied by third parties;
• third-party websites or services;
• unauthorised conduct of other users;
• temporary platform interruptions; or
• events beyond our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless CustomerMilega.com, its owners, affiliates, employees, contractors and service providers from claims, losses, liabilities, damages, costs or expenses arising from your unlawful use of the platform, violation of these Terms, infringement of third-party rights, fraud or misuse of the platform.

This clause will apply subject to applicable law.

We may introduce, modify, suspend or discontinue features, categories, tools, services or parts of the platform from time to time.

We may also update these Terms where reasonably necessary due to changes in the platform, law, technology, business operations or security requirements.

The latest version will be published on CustomerMilega.com.

Where material changes are made, we may provide reasonable notice through the platform or other appropriate communication methods, where required by law.

Your continued use of CustomerMilega.com after updated Terms become effective may constitute acceptance of the revised Terms, subject to applicable law.

If you do not agree with revised Terms, you should discontinue use of the platform.

CustomerMilega.com will not be responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, war, civil disturbance, government action, internet or telecommunications failures, widespread technical failures, cyber incidents, infrastructure failures, labour disruptions or other similar events.

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions will continue to remain effective.

If CustomerMilega.com does not immediately enforce any provision of these Terms, that does not mean that CustomerMilega.com has waived its right to enforce that provision in the future.

These Terms, together with the Privacy Policy and any other policies or additional terms expressly incorporated by reference, constitute the applicable agreement governing your use of CustomerMilega.com, subject to any separate agreement that may apply to a particular service.

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory legal rights.

Any dispute shall be subject to the jurisdiction of the courts and authorities having jurisdiction under applicable law.

For questions, support or concerns regarding these Terms, please contact:

• CustomerMilega.com
• Operated by: Devidas Group Of Company
• Phone: +918830406014
• Location: Pune, Maharashtra, 410501, India